FAQs

1. How long does delivery take?

Standard shipping takes 3–7 business days depending on your location. You’ll receive tracking information as soon as your order ships.

2. Do you offer international shipping?

Yes, we ship worldwide! Delivery times and shipping fees vary depending on the destination.

3. Is the XenShot camera waterproof?

Absolutely. XenShot is waterproof up to 30 meters with its included housing — perfect for diving, surfing, and swimming.

4. What’s included in the box?

Each XenShot comes with:

1x Mini Action Camera

1x Waterproof Case

1x Mounting Clip

1x USB Charging Cable

1x User Manual

5. How do I transfer videos to my phone or computer?

XenShot supports Wi-Fi file transfer via our companion app, or you can transfer via USB or microSD card.

6. What is the return policy?

We offer a 30-day return window. If there is an issue with the product, you can request a refund or exchange — no questions asked.

7. Do you offer warranty?

Yes, all XenShot cameras come with a 1-year limited warranty covering manufacturing defects.

8. How long does the battery last?

The built-in battery provides up to 90 minutes of continuous recording on a full charge.